Image
Lesson Plan: Hospitality Services Professional Customer Service
Resource ID
20100
Grade Range
11
12
Institutional Organization
Stephen F. Austin State University
Sections
Description
In this lesson, students will identify and define common hospitality services vocabulary words used to enhance customer service, and demonstrate knowledge of the lesson’s vocabulary through an original skit.
Scroll to the related items section at the bottom of this page for additional resources.
Resources
Videos
No videos.
Documents
Links
No links.